We have created an online form to make it easy for you to place orders with us. However, if you wish to order more products than what our order form can accommodate. You may email us directly for bigger orders.
2. Do you charge postage fees?
We offer FREE postage for normal mail (SingPost) for purchases exceeding $30 and FREE registered mail (SingPost) for purchases exceeding $80.
The rates below applies to non-promotional offers. During our promotional period, normal and registered mail fees will be charged accordingly.
*We always urge our customers to opt for registered mail as a safer alternative. Baby Flourish will not be responsible for items lost in the delivery process.
For purchases
below $30, a flat rate of $0.80 is chargeable for normal mail. If you are opting for registered mail, additional charges of $2.24 will be applied.
*We always urge our customers to opt for registered mail as a safer alternative. Baby Flourish will not be responsible for items lost in the delivery process.
3. How do I make payment?
All payment are to be made by bank transfer to our account. Our account details will be advised to you when we receive your orders. If you have made your bank transfer, please drop us an email to notify us so that we can confirm your payment and start processing your orders for delivery.
4. How long does it take to process my orders?
Upon confirmation of your bank transfer, we will process your orders within 2 business days or less.
5. Why am I not receiving a reply on my email inquiry / order confirmation?
We strive to reply all emails and order confirmation as soon as we can. If you do not hear from us within 2 working days, please check your spam box as our email could have been directed there.
6. If an item is out of stock, can I make a pre-order?
Sure you can! As our orders come directly from Australia and USA, we request for your patience to allow 3 weeks or more for the orders to arrive.
If you still have inquiries that have not been addressed in our FAQ, please feel free to email us HERE.